Adding Signs In A Public Library For Customer Convenience
If you work in a public library, you are well aware that many people utilize the area to do studying, look at computers, and select books for their pleasure. Since a library is supposed be quiet so those inside could do research without distraction, too many questions asked by patrons can become inconvenient. To help minimize the number of people your staff would need to help, consider adding appropriately placed signs throughout the facility so the customers can be a bit more self-sufficient. Here are some ideas you can use in sign type and placement to help keep customers on the right path toward the information they are seeking without the need to stop at the front desk for directions.
Alert Customers Of Upcoming Events
Most libraries host a variety of activities and events for their patrons to enjoy. Consider designating one wall in the library for this information. Place a large piece of cork board on the wall so staff can hang up memorandums, flyers, ticket information, and pamphlets about the events that are coming up soon. Have signup sheets available right at this event board so customers do not need to go to the front desk to put their name on a list for a free event. Have a spot on the sheet where they can insert their email address so any alerts about the event can be sent directly to them, minimizing phone calls and stops to the library to find out the information as a result. A large calendar can be placed near this board, and staff members can write in the event name on the appropriate dates of the current month so those taking a look would know how many days they have leading up to the event.
Place Signs Above Sections And On Each Shelving Unit For Added Information
To help customers find books about a particular subject, consider posting large signs above each section in the facility. Place large-print signs high on the walls or on hanging signs from the ceiling so customers can find the area from across the building if necessary.
It is best to place signs on each of the ends of book shelving units so customers can easily make their way through the section to find the book they are seeking. These could be grouped by letters for the author's last name for fiction books and by Dewey Decimal number for non-fiction selections, making it easier for customers to track down specific titles as they would not need to go down each aisle to see what grouping is located inside.
Offer Recommendations On A Popular Book Sign
To keep customers abreast of popular titles at the moment, keep a sign on the wall of bestsellers so they can get their name on a reserve list for these titles if desired. Add a few recommendations for books in each genre on the list. This way, patrons who are not sure what type of book they would like to read would have a starting point to help them make a selection. This sign can be placed on a wall near the check-out section so it can be viewed upon entry to the facility. Consider placing it on a dry-erase board as the titles will change weekly.
For more information, contact Signarama or a similar company.